This website is the property of SOREA, SOCIEDAD REGIONAL DE ABASTECIMIENTO DE AGUA, S.A.U (hereinafter referred to as SOREA), company with Spanish tax identification no. A08146367, registered in the Mercantile Registry of Barcelona, T.21073, F.97, H.16.139, Insc.85, from Societies Book with its registered address at Paseo de la Zona Franca, nº48
Anyone who accesses and uses this website becomes a ‘user’ and as such accepts these general terms and conditions fully and without reservations, as well as the specific conditions that may where appropriate complement, modify or substitute the general terms and conditions in regard to specific services and conditions of the website.
These general terms and conditions regulate the use (including access, creation, editing, modification and removal) of this website, which belongs to SOREA, including the content and services provided through said website. Any individual accessing this website is considered a ‘user’ and expressly, automatically and voluntarily accepts the general terms and conditions that are applicable at all times said website is accessed.
The use of certain services offered on this website may be subject to their own specific conditions which, depending on the each case, substitute, complement and/or modify this document. Therefore, prior to using said services, the user should carefully read the corresponding specific conditions.
SOREA reserves the right to modify, at any time, without consultation and without the need to provide advance warning, the structure and design of the website, to change or remove services or content and to change the conditions of access and/or use of the website.
The user is aware of and accepts that they have sole liability for their use of this website. The use of the website for illicit purposes or purposes that may be detrimental to SOREA or any third party is prohibited. Throughout their use of the website, the user undertakes not to engage in any behaviour that may be detrimental to the image, the interests and/or the rights of SOREA and/or third parties or that could damage, disable or overload the website, or that could prevent the normal use of the website in any way.
SOREA will adopt security measures that are considered adequate for detecting the existence of viruses. However, the user should be aware that the security measures of online IT systems are not entirely reliable and SOREA cannot therefore guarantee the non-existence of viruses or other elements that could cause changes to the IT systems employed by the user or to their electronic documents and files contained in these.
All industrial and intellectual property rights and all of the information contained in the website (images, graphic design, source code, design, browsing structure, databases and any other content of the site) are the property of SOREA or have sufficient rights of use.
Operating rights for this website and any of its content, elements and specifically the rights of use, exploitation, distribution, transformation and public communication will at all times remain, exclusively for the entire legally anticipated period of validity of said industrial and intellectual property rights and on a global level, the property of SOREA. This includes any improvement, adaptation, translation or perfecting of any of the content, elements or other material created, edited and/or amended by the user. The user may not use trademarks registered by SOREA, commercial names, designs, know-how or any other distinctive symbol of SUEZ without the prior express consent of SOREA.
The user may not change or reproduce this information in part or in full without the express prior consent of SOREA. This includes but is not limited to the following points: 1) The user is not authorised to withdraw, avoid or manipulate the copyright or any other data identifying the rights of SOREA, or any other protection mechanisms. 2) The user is not authorised to remove, decompile or invert the databases in which the website information is contained. All of the information on the website is protected by copyright. The unauthorised use of the information contained in this website, its resale or any damage to the intellectual or industrial property rights of SOREA shall invoke the legally established responsibilities. The brands (distinctive signs and logos) that appear on the website are owned exclusively by SOREA and are duly registered or in the process of registration. The names of other products, services and companies that appear in this document or on the website may be brands or other distinctive signs registered by their respective and legitimate owners.
SOREA accepts no liability for loss or damage resulting from the use of the content of its website. In particular, SOREA accepts no responsibility for the content or the status of links contained in this website that may take the user to other websites and pages managed by third parties. SOREA accepts no responsibility for the content or the status of said websites and pages. Access to these via this website does not imply that SOREA recommends or endorses the content of said sites. SOREA accepts no liability for damages of any type produced by deficiencies in the service provided by its server centre or by the communication networks, or for problems caused by the incorrect operation or use of browser versions that are not optimised. Access to the website and whatsoever use that may be made of the information on the site is the sole responsibility of the user. SOREA will not be held responsible for any consequence, damage or loss that may result from said access to or use of the information. SOREA accepts no liability for possible security errors that may occur or possible damage that may be caused to the user's software and IT system or the files or documents stored in it due to the presence of a virus on the user's computer used for connecting to the services and content of the website, to a malfunction in the browser or to the use of outdated versions of the browser, it being the user’s responsibility at all times to ensure the availability of adequate tools for detecting and eliminating harmful computer programs.
Any user who wishes to establish a hyperlink or technical link device from their website to the SOREA website must obtain the prior written consent of SOREA. The provision of a hyperlink in no case implies the existence of relations between SOREA and the owner of the site or the web page on which the hyperlink appears, nor the acceptance or approval by SOREA of its content or services. SOREA reserves the right in all cases to block or remove any hyperlink to its website at any time, particularly where there is suspected illicit activity or content involving the website on which the hyperlink appears.
The SOREA website provides the user with hyperlinks or technical devices for linking (e.g. links or buttons), directories or search tools that give the user access to Internet sites or portals that belong to or are managed by third parties (linked sites). These tools are provided solely for searching and accessing information, content and services available on the Internet. SOREA neither offers nor markets the information, content and services available in the linked sites either itself or through third parties, nor does it endorse, supervise or control the content and services or any other material of any type on these sites in any way. By using these sites, the user accepts sole responsibility for browsing through these sites.
The existence of linked sites does not under any circumstances mean the formalisation of agreements between the parties responsible for or owners of the sites, nor the recommendation, promotion of identification of SOREA with the declarations, content or services provided.
These General Terms and Conditions are governed by Spanish law. SOREA and the user submit to the judgements of the courts and tribunals of the city of Barcelona for the resolution of any questions or legal disputes that may emerge as a result of the provision of the service of this multi-touch table and the content therein or concerning the interpretation, application, fulfilment or non-fulfilment of the details of these terms and conditions, with expressly waiver of any other jurisdiction to which they might have recourse.
This Policy may be supplemented by possible specific conditions established and used in conjunction with the policy to regulate processing of specific personal information.
Processing of personal information
In compliance with Organic Law 15/1999 on the Protection of Personal Information, the personal information collected via the website will be processed by SOREA, who holds the position of File Manager. User’s personal information from the website is processed with absolute confidentiality and in compliance with the duty of secrecy established in article 10 of the aforementioned law.
Furthermore, the personal information obtained via the website is included in the corresponding file owned by SOREA, which is duly entered in the General Data Protection Register.
SOREA agrees to implement the technical and organisational security measures necessary in accordance with the class of personal information involved, as per articles 79 and subsequent of Royal Decree 1720/2007, of 21 December.
Only information which is strictly necessary will be requested, in compliance with the principle of data quality. The personal information collected via the website is pertinent, adequate and not excessive, in accordance with the purpose for which it is obtained. SOREA will not use illicit, unfair or fraudulent procedures to obtain personal information.
Information is obtained for the main purpose of providing information services requested by users. Furthermore, users expressly agree that their information can be used for sending merely informative communications related to water supply activity by email and other means.
SOREA will ask the interested party for prior consent when the provided information is wanted for purposes other than that for which it was originally given or requested
Users who wish to exercise their rights of access, rectification, cancellation or opposition may do so in writing, accrediting their identity, to “Contact” from de Virtual Office or offices of Barcelona in Paseo de la Zona Franca, 48. Each of the aforementioned rights is explained below.
- Right of access: users may find out what information referring to their person is held by SOREA, its origin and the purpose for which it is used.
- Right of rectification: users may ask SOREA to change any personal information that is not up to date.
- Right of cancellation: users may ask for the cancellation of their personal information, unless there is anything preventing it. Cancellation of the information means blocking it before its definitive elimination.
- Right of opposition: users may oppose the use of information for given purposes, when the information is obtained by SOREA from sources other than the user. If SOREA obtains information from sources other than the interested party, the latter will be informed of this within three months of the start of its processing.
- SOREA will attend to these rights within 10 days of being exercised, except for the right of access, which will be attended to within a maximum of 30 days.
Access to personal information by third parties
SOREA agrees not to transfer or communicate personal information to any third parties, unless explicitly authorised to do so by the user.
However, SOREA may permit access to the user’s data by third parties who provide them with services. These third parties will be considered processing managers and will only process personal information in compliance with the instructions of SOREA and in order to provide said services. Under no circumstances will the user’s personal information be used for purposes other than those detailed in this Policy.